Frequently Asked Questions
If you have a question that is not addressed here, please call our office at (706) 896-1204, and we will be glad to answer any questions you may have regarding our office or your dental needs!
Who do you treat in your practice? Are my children welcome?
We are a family practice, which means we welcome and treat patients of all ages!
How often should I visit the dentist?
According to the guidelines set forth by the American Dental Association and the recommendation of our dentists, you should visit the dentist twice a year for a check-up and a cleaning.
At what age should my child first visit the dentist?
Children should visit a dentist by their first birthday! The American Dental Association and the American Academy of Pediatric Dentistry recommend that a child's first appointment should occur after their first tooth has come in, which usually occurs between 6 and 12 months. This first visit gives us an opportunity to check for early signs of decay, and to talk with you regarding early prevention of cavities.
When will I be required to pay for my treatment? Does your office offer payment plans?
Payment is due for a dental procedure at the time it is completed. Our office accepts cash, checks, debit and credit cards, including Visa, MasterCard, Discover, and American Express.
Our office provides financing through Care Credit. We can assist you in determining your eligibility and approval at your appointment. To learn more about how Care Credit can help you reach your treatment goals, click here.
Does your office take my insurance?
Many of our patients have dental insurance, and their policies differ in benefits. As a team, we want to make the insurance billing process as easy as possible for our patients.
At your first visit, we request that you provide your insurance plan information. Our office will gladly make a complimentary benefits call to your insurance company to obtain an estimate of your eligibility and benefits. When reviewing your insurance plan and its coverage, please refer to out of network benefits as our office is not contracted with any insurance companies. Prior to treatment, we will provide you with detailed information regarding your recommended treatment, the recommended sequence of treatment and the financial investment involved. As a courtesy, we file insurance claims on behalf of our patients. For patients who assign benefits to Worthy Family Dentistry, P.C., they will be responsible for their estimated co-pay at the time of treatment.
With the many types of health care plans, PPOs and HMOs, patients often lose the ability to control their own health and well-being. Our office seeks to foster an environment where you can choose to be treated individually, receive care from a team who values prevention as foundational to your overall health, and be treated by a team who strives for excellence in what we do.
If your office is out of network with my insurance company, can I still come to your office?
Absolutely! We can still file claims on your behalf, but your coverage may be different. Our office will gladly make a complimentary benefits call to your insurance company to obtain an estimate of your eligibility and benefits prior to your first visit.
Does your office accept Medicaid, Medicare, or Peachcare?
Worthy Family Dentistry, P.C. is not classified as a Medicaid, Amerigroup or Peachcare provider; therefore, we are unable to file claims. Dental benefits are not provided for Medicare for general dentistry.
In the event of a dental emergency, what should I do?
We recommend that you call our office immediately in the event of a dental emergency. We reserve time in our schedule for dental emergencies during business hours, and will do our best to see you as soon as possible.
After normal business hours, please call our office at (706)896-1204 and follow the instructions provided on our voicemail message. Our emergency line provided on our voicemail message directly reaches one of our dentists who will return your call.